My Interlibrary Loan (ILL) was cancelled because it is available at Middlebury but I'm in . . . Madrid, Mexico, Timbuktu. What do I do?
Answer
Please see the instructions on our Interlibrary Loan @ Middlebury guide (go/illguide). In the left-hand column under "ILL Eligibility" heading, click on "Off Campus ILL" and follow the instructions there. The important detail here is to change your Delivery Location in ILLiad to: "Off-Campus - MiddRemote." This setting is found under Profile - Update Profile.
If something is canceled improperly you can always add new notes and resubmit/send it back to us by logging on to your ILLiad account.