Why is my book "Checked out to Customer" in ILLiad, after I have returned it?

Answer

Items are returned in the Circulation system first. They are then organized in the ILL area and returned by Due Date.  At times when we are processing many returns it may take some time to complete these steps. You are only responsible for the book while it is on your Library Account.

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  • Last Updated Aug 11, 2025
  • Views 37
  • Answered By Rachel

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